I have a membership at Alex ePublishing. How do I cancel my subscription? Answer: Just submit a ticket and select "Cancel Subscription" for the ticket type. Include your purchase details/receipt. We will take care of the rest.
Answer: We’re sad to see you go. In order to receive a refund for your purchase, you must be within the 30-day refund period that we guarantee on all of our sites. If you’re not within the 30-day refund period then you do not qualify for a refund. If you are within the 30-day refund period, please submit a ticket at our support desk and include your transaction ID, username, Paypal email address and the email you used to purchase thge product. Remember, all refund requests must be processed by us. Trying to request a refund via Paypal directly will cause conflict and it will either take longer to be processed or you may lose the refund altogether.
Answer: If within the first 30 days you are not entirely happy with any purchase, simply contact our support desk for a full refund. No questions asked. Our products and services are something special, and I’m drop dead sure nobody will be needing a refund for it (they would be stupid to do so).
Answer: We hate to see you go. You can follow the steps below for a refund or if you wish to cancel your free account please submit a ticket to support. If you wish to be removed from our mailing list, simply click the unsubscribe link at the bottom of any email we’ve sent you. How do I get a refund?
