Important Preliminary Issues

Congratulations… and thank you!

I am very happy you have invested in this course. You will not be disappointed, I assure you. Here let us go over some important preliminary issues:

1. Support Desk: I have a full team with many coders, support staff, jv manager, etc, who all try and help all customers. We are located all over the world. We work hard. But, we also try and have a normal life. This means we are open Monday – Friday, 9-5 Eastern Standard Time. Thus, if you send in a ticket on Friday at 3 pm, it may not be answered until Monday-Tuesday.

You can expect 24-48 hour turn around time on a support ticket. For activation keys, these are priority and are usually within the hour… sometimes within 10 minutes if we are online.

If there are any problems at all with any of our products, please go to my support desks:

https://alexprospro.com or shot me an email at
alex@alexinternetmarketingservices.com (do not send to both)

IMPORTANT: Please use your purchase email when submitting a ticket. Please do not send a support ticket to any other email address or help desk, otherwise, it may be missed. Also, only send it to either the email address or help desk..not both.

2. Update Notices: Please add my Name and Email Address to your ISP email provider.

See Instructions – Click Here

3. Things You May Need:
Desktop Video Player – VLC
Zip Archive Utility – 7 Zip

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