We Want To Help You
Please check the Knowledge Base or FAQ for an answer to your question BEFORE submitting a ticket. You can also call our office during regular business hours – (646) 470-7199.
You must REGISTER in order to submit a new ticket.
Most of your questions can be answered by searching our Knowledge Base located here.
If you still can’t find an answer to your question, you can submit a new support ticket by clicking here.
If you want to view and reply to existing tickets, first login and then click here.
Office Hours
Monday – Friday, 9am – 5pm (Eastern).
Closed on Saturday, Sunday, and public holidays in New York, U.S.A.
Keep in mind that we are in the Eastern Time Zone and we follow the U.S. National Holiday schedule. You can view our Holiday Schedule located here.
Please allow 24 – 48 business hours to receive a reply. You must first register an account at our support desk website and submit 1 ticket per help request. Then LOG BACK INTO the support desk to see our reply. You may also call our office: (646) 470-7199